Launch Date: May 28th, 2020

This report highlights the results of an industry survey, expert interviews, desk research and analysis to explore how the pandemic is shaping approaches to innovation and digital transformation across the sector. The detailed results cover the response to COVID-19 in terms of changes to the terminal environment, technology use in the airport environment, impact on cabin configuration and in-flight experience, longer term airport and airline innovation priorities and developments, impact on digital transformation and collaboration strategies, and implications for innovation and digital transformation budgets and longer term strategies.